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Improving Technology Management for Businesses

William — Tue, 17 Apr 2012 21:47:03 +0000

Improving Technology Management for Businesses is a post from: Contact Tracking

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Tiger Woods breaks his losing streak…..

William — Wed, 28 Mar 2012 22:27:36 +0000

The Tiger Woods drought since his “troubles” in 2009 seem to have come to and end. Tiger has won the Arnold Palmer Invitational in Orlando Florida. Read the full article here on Yahoo News. ESPN Video Is he … Continue reading →

Tiger Woods breaks his losing streak….. is a post from: Contact Tracking

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Benefits of Positive Customer Management Relationships

William — Sat, 10 Sep 2011 20:56:13 +0000

As the economy continues to remain unstable and the job market continues to look grim, the nature of customer service and account management has also changed. In some areas it has become more intent on continuing accounts and working with … Continue reading →

Benefits of Positive Customer Management Relationships is a post from: Contact Tracking

Tips for Interacting with Customers Online through Social Media

William — Tue, 30 Aug 2011 12:52:57 +0000

There are already numerous posts on this blog about interacting with customers online through blogging and social media is one of the best ways to improve customer retention, and brand reputation and recognition. It’s a bit of a cliché, but … Continue reading →

Tips for Interacting with Customers Online through Social Media is a post from: Contact Tracking

Key Elements to Include on a Company Website

William — Sat, 30 Jul 2011 16:02:59 +0000

If you are planning to or already have set up a website for yourself or your business there are few key elements that you should include as part of any good website. Social Media Plugins It’s almost a requirement these … Continue reading →

Key Elements to Include on a Company Website is a post from: Contact Tracking

What to Include on Your Company’s Online “About Us” page

William — Sat, 30 Jul 2011 06:58:00 +0000

It should be a rule that every business website should include an “about us” page. It should be a rule but unfortunately it’s not – in fact, there are numerous businesses operating online without an “About Us” page, unfortunately leaving … Continue reading →

What to Include on Your Company’s Online “About Us” page is a post from: Contact Tracking

How an Official Blog can Improve Your Business

William — Fri, 29 Jul 2011 04:03:52 +0000

There are two very important reasons why having an official company blog is important for any business: for one thing, a company blog will help your business connect better with customers, and secondly, a official blog can boost your business’ … Continue reading →

How an Official Blog can Improve Your Business is a post from: Contact Tracking

Facebook’s new Video Chat a boon for CRM

William — Wed, 06 Jul 2011 21:42:05 +0000

Facebook announced Wednesday that through a partnership with Skype they will begin offering their users free video calling in addition to a group chat service. These new communication features are sure to be a hit with the average Skype and … Continue reading →

Facebook’s new Video Chat a boon for CRM is a post from: Contact Tracking

A Brief Introduction to Branding and CRM

William — Tue, 21 Jun 2011 20:24:45 +0000

One of the most important, but unfortunately often overlooked, aspects of customer relationship management is ensuring that your company has effective branding. Appropriate and visible branding is the first step at establishing a relationship with customers. Customers establish a rapport … Continue reading →

A Brief Introduction to Branding and CRM is a post from: Contact Tracking

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Twitter and CRM: CoTweet

William — Thu, 12 May 2011 19:42:56 +0000

One of the most famous and useful Twitter applications for any business working to improve their CRM is ExactTarget’s CoTweet. One of the features that CoTweet is known for is its CRM Connector which links together a company’s customer records, … Continue reading →

Twitter and CRM: CoTweet is a post from: Contact Tracking