More than Just Web Based CRM

How do you transform your next campaign into your most successful project yet? Contact Tracking offers you an impressive array of add-on solutions and services that you can use.

Event Management

Are you planning a seminar series or major conference? With Contact Tracking you can manage all the leads for the event and also begin build a database of prospect information for your future campaigns. Participants can register through your event micro website where you provide them with details for the event and then capture important marketing information when they register. This information is then directed into your online database. It can be automatically tagged for follow-up according to the rules you set. Contact Tracking Partners can provide assistance with event management details such as producing name badges, sending follow-up mailers and telemarketing with pre-event reminders.

Micro Websites

We can design, develop and host micro websites to support your campaign and captivate your prospects. If you are targeting customers through email, direct mail, or other methods, you can provide a call to action to direct them to a campaign-specific micro site to capture prospect data. Have you ever wondered how effective your printed direct mail piece is versus your direct marketing email? If you direct prospects from each areal to a different URL and you will have access to closed loop reporting and highly specific return on investment measurement on your campaign spending.

Incentive Tracking

Contact Tracking’s Sales Incentive Tracker is a online tool for determining incentive awards for sales won in each of your incentive programs. If you use this with your own Contact Tracking web based CRM system, you can track and manage your awards when your sales reps log on to report on their sales activities. A micro website dedicated to the incentive program can provide details on award levels, program updates and scoreboards, product sheets and much more. Contact Tracking Partners can manage awards on your behalf. This will enable you to automate your incentive program and realize significant cost savings.

Survey Scripts and Custom Forms

Contact Tracking can help you develop survey scripts and web based forms for your campaigns. We can work with you to ensure that you have all the tools to gather the most accurate data about your prospects and customers. We can help you design a web form to gather leads from your website. For more complex issues we can develop a telemarketing script that can be used by your staff or telemarketing firm. Once you have your survey scripts indexed you will be able to perform complex data mining of your prospects. You can query against response from inbound or outbound telemarketing interviews.

Database Services

Do you need hassle free access to all your data in one online database. Contact Tracking can help you to make it happen. We can undertake data feeds from other parties e.g. your telemarketing vendor. This will eliminate all of your time consuming emails and faxes detailing updates of your telemarketing campaigns. Contact Tracking also provides data scrubbing and development of import routines to enable the consolidation of your data marts.

And Much More

With the Contact Tracking Partner Program, we have developed relationships with a host of companies that can offer value-added services to round out your campaign. This includes lead generation, direct mail design and fulfillment, and promotional merchandise. We can help you by coordinating all the elements in your campaign from start to finish.

Contact us today for more information on how our web based CRM can help you reach your sales goals.

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